Service - The relationships we establish and maintain with our customers reflect how strongly we care about our what we do. We work hard to ensure the satisfaction of every customer.

"Companies don't have a lot of time to look for green options. Frogfile's commitment to sourcing the most green friendly products helps groups make responsible purchasing choices, saving them valuable time and money."
Karen Wristen
Society Promoting Environmental Conservation
Combine the convenience of an online store with the service of a "mom-and-pop" and you have Frogfile. We work hard to anticipate your needs and help you with friendly and knowledgeable service every time you call. We disclose all information about our products and are eager to answer any questions you may have.
Save time with our easy-to-use online ordering system. Quickly fill your shopping cart with exactly what your are looking for and proceed through the simple checkout. The Frogfile online store offers you choice, convenience and flexibiliy.
You're already busy enough—why leave the office only to fight for a parking spot? Order from the Frogfile online store and receive free delivery to central locations in the Lower Mainland (i.e. most areas in Vancouver, Burnaby, Richmond and the North Shore) for orders over $50 (not including taxes).* Orders delivered to the outer areas of the GVRD are subject to set delivery fees. We offer next day delivery for orders placed by 3:00pm the previous day.
Packaging is a huge source of waste. To reduce our environmental footprint, Frogfile delivers orders in returnable bins to our regular Lower Mainland customers. All other orders are delivered in reused cardboard cartons from our suppliers.
* A delivery charge of $10 is added for orders less than $50. Our delivery charge exists to encourage customers to pool their orders and avoid the need for making trips (and expending gas and emitting pollution) for very small orders.
We know that most customers have never tried our products before and might be wary of purchasing online without seeing the product. We know that our products are great quality, but to put your mind at ease, we offer a no-hassle return policy for 15 days from date of purchase provided the item is in saleable condition. So what are you waiting for? Try us out!
Thinking about switching? We offer a complimentary financial cost and benefit analysis of converting over to green. We also provide a complimentary "environmental footprint analysis" to determine the environmental gains from using environmentally responsible office products. Valuable information that you can share with your customers and clients!